Cancellation & Refund Policy

MyMedList
A division of RJR Enterprises of SW FL, LLC
Effective Date: 08/01/2025

This Subscription & Cancellation Policy outlines the terms related to subscription billing, cancellation, refunds, and user responsibilities when engaging with any paid plans associated with the MyMedList service (“Service”). By purchasing a subscription, you agree to the terms outlined below, which are incorporated by reference into our Terms & Conditions.

Subscription Plans & Billing

Subscriptions are available on a recurring basis (monthly, quarterly, or annually), depending on the plan you select.
All subscription charges are processed automatically at the beginning of each billing cycle using the payment method provided by the client.
Users will be notified via email (if provided) prior to any significant changes in pricing or billing terms.

Refund Policy

All subscription purchases are non-refundable.
Subscription Plans are non-refundable. Clients can cancel at anytime, however subscription will remain active until the date of plan expiration unless otherwise requested by the client or client caregiver.
We do not offer partial refunds for unused time, early cancellations, or periods of inactivity.
Exceptions may be made in rare cases of billing error, at the sole discretion of RJR Enterprises of SW FL, LLC.

Cancellation Policy

Clients may cancel their subscription at any time by:
- Logging into their account and accessing the subscription settings, or
- Contacting our support team directly via email or phone.
Upon cancellation:
- Your subscription will remain active until the end of the current billing cycle.
- You will retain access to your plan features and data during this period.
- The subscription will not renew in the next billing cycle.
You may also request immediate deactivation by contacting support, but this will not result in a refund unless otherwise approved.

Cancellations by Caregivers or Authorized Representatives

In situations where a caregiver, family member, or legal representative manages the account, they may initiate a cancellation on behalf of the client.
Proper identification or authorization may be required to validate such requests, in compliance with privacy and HIPAA policies.

Data Access After Cancellation

After your subscription expires, your account may revert to a limited access state.
You will still be able to view or export your existing medication records, unless your data is explicitly deleted by request.
To delete your data entirely, please contact us at info@mymedlist.net.

Questions or Support

If you have any questions about your subscription, billing, or how to manage your account, please reach out to our support team:

RJR Enterprises of SW FL, LLC
MyMedList Division
PO Box 116
Placida, FL 33946-9998
info@mymedlist.net
(941) 681-8422

Online Pharmacist Consultation Services

>> MyMedList offers online pharmacist consultations designed to help patients manage medications safely and confidently. Our licensed pharmacists provide professional guidance through secure digital consultations, supporting medication management, drug interaction awareness, and safer healthcare decisions.

Medication List Management

>> Effective medication list management is essential for preventing medication errors and improving communication with healthcare providers. MyMedList helps patients create, organize, and maintain an accurate medication list online, making it easy to update and share when needed.

Healthcare & Medical Support for Seniors

>> MyMedList supports individuals and families managing complex healthcare needs, particularly older adults and seniors. Our services help simplify medication management and support safer long-term care planning.

Medication Safety & Error Prevention

>> Medication safety is at the core of everything we do. MyMedList focuses on reducing medication errors by improving how medications are documented, reviewed, and communicated.

Frequently Asked Questions (FAQ)

1. What is MyMedList?

MyMedList is an online medication management service designed to help individuals organize, maintain, and share accurate medication lists. Our goal is to strengthen the pharmacist–patient relationship and support safer medication use.

2. How does MyMedList help with medication management?

We provide a secure, user-friendly platform that allows patients to create, update, and communicate their medication lists across healthcare providers, helping reduce medication errors and improve care coordination.

3. What services do you offer?

MyMedList offers web-based subscription plans and individual online pharmacist consultations, all tailored to support accurate medication management and enhance patient safety.

4. Who can benefit from MyMedList?

Anyone managing multiple medications, seeing multiple healthcare providers, or experiencing frequent medical visits can benefit—especially seniors and individuals with chronic conditions.

5. How do I get in touch for more information?

You can reach us through the contact form on our website or by calling (941) 681-8422.

6. What if I have more questions?

You’re welcome to contact us directly or explore our blog for educational resources and medication management tips.

7. Is there a fee for using MyMedList?

MyMedList offers subscription-based plans for ongoing support. Individual pharmacist consultations may involve additional fees, which are clearly explained before services begin.

8. How do I create my medication list?

You can create your medication list using our online platform. Our pharmacists guide you step-by-step to ensure accuracy and completeness.

9. What should I do if I experience a medication error?

If you believe a medication error has occurred, contact your healthcare provider immediately. You may also consult a MyMedList pharmacist for guidance on next steps.

10. Can I use MyMedList if I have health conditions?

Yes. MyMedList is designed to support individuals with various health conditions who are managing multiple medications.

11. How often should I update my medication list?

We recommend updating your medication list any time there is a change to your medications or healthcare team—such as when a medication is started, stopped, or replaced; a dose, strength, or schedule changes; you switch providers or pharmacies; or after a hospital or emergency visit—to support medication safety, improve provider communication, and reduce the risk of medication errors.

12. Are your pharmacists licensed?

Yes. All MyMedList pharmacists are licensed healthcare professionals with experience in medication management and patient safety.

13. What technology do you use to keep my information secure?

We use modern security technologies, including encryption and secure databases, to protect your personal and health information in accordance with privacy standards.

14. Do you offer services for healthcare providers?

Yes, medical providers can register to access our services for their patients. This collaboration helps improve medication management across the continuum of care.

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This product uses publicly available data from the U.S. National Library of Medicine (NLM), National Institutes of Health and Human Services; NLM is not responsible for the product and does not endorse or recommend this or any other product.